ONEPOINTS’ SERVICE DESK LETS YOU CREATE TICKETS FOR ISSUES AND IDEAS — WE LOOK FORWARD TO YOUR FEEDBACK.
The service desk is a customer portal where our users can enter tickets for support, licenses, bugs, or new feature requests for our project and portfolio management software. It displays the users' open requests and their current status. Admins can also create an "organization" where all issues from predefined users are displayed together for better overview.
Since we love to hear from the ONEPOINT community, let us know if you have innovative feature requests or issues you might encounter while using ONEPOINT Projects. We always take our customers' feedback into consideration for future releases. Create a new service desk user or email our support team to get started.